Description
Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date.
EssentialOptional
Theoretical Knowledge
Practical Skills
use communication techniquesfacilitate official agreementenforce customer's debt repaymentmaintain client debt recordsperform debt investigationsecure sensitive customer's informationpose questions referring to documentscalculate debt costsassess customerskeep task recordsshow diplomacyhave computer literacycommunicate with customersprocess paymentscreate solutions to problemscounsel clientsmeet deadlinespresent reports