business service manager

Description

Business service managers are reponsible for the provision of professional services to companies. They organise the provision of services tailored to the needs of the client and liaise with clients to agree on the contractual obligations for both parties.

EssentialOptional

Theoretical Knowledge

office administration strategic planning communication principles human resources department processes company policies communication facilities management in the organisation organisational policies contract law

Practical Skills

conclude business agreements programme work according to incoming orders develop business plans maintain contract administration implement strategic planning identify necessary human resources ensure compliance with purchasing and contracting regulations manage administrative systems consult with business clients maintain professional administration perform clerical duties keep personal administration write work-related reports implement strategic management manage budgets make strategic business decisions identify clients' needs budget for financial needs apply system organisational policies assist in developing practices for well being of employees control financial resources manage physical resources manage contracts manage staff apply company policies coach employees promote facilities management services plan facilities management policies negotiate sales contracts recruit employees analyse staff capacity carry out strategic research negotiate service with providers