Description
Rental service representatives in video tapes and disks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
EssentialOptional
Theoretical Knowledge
Practical Skills
apply numeracy skillsmanage claims processmaintain inventory of rented itemsachieve sales targetsidentify customer's needsrecord customers' personal datawork independently in rental servicesreview completed contractsassist customersprovide customers with price informationprovide customer follow-up servicesprocess datahave computer literacyguarantee customer satisfactionperform multiple tasks at the same timehandle rental overduescommunicate with customersprocess paymentshandle financial transactions