Description
Hospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings, personal safety and building security.
EssentialOptional
Theoretical Knowledge
Practical Skills
protect important clientsmaintain incident reporting recordsdetect drug abuseensure cross-department cooperationmanage outsourced securitymanage health and safety standardscomply with food safety and hygieneperform internal investigationshandle surveillance equipmentundertake employee screeningmonitor work for special eventsmanage emergency evacuation plansmanage staffdeal with unforeseen incidents in hospitalitymanage budgetsdetain offendersensure hotel securitycreate solutions to problemsmanage security equipmentassist clients with special needsprocure hospitality productsset payment handling strategiesset standards for handling valuableshandle customer complaintsmaintain customer serviceensure protection of car parkingdevelop working proceduresplan medium to long term objectivesplan shifts of employeestend to clients' personal itemsensure the privacy of guests