Description
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
EssentialOptional
Theoretical Knowledge
ICT infrastructurehardware componentsdomain name servicenetwork standardsdigital systemsICT system user requirementssoftware components librariessecurity engineeringoperating systemsorganisational policiesICT system programmingquality assurance methodologiescloud technologiesnetwork engineeringsystems development life-cycleICT accessibility standardscloud security and complianceIBM WebSphereApache Tomcatengineering processesICT recovery techniquesinformation security strategyinterfacing techniquesICT system integrationinternet governancesystem designcloud monitoring and reporting
Practical Skills
interpret technical textsmanage system testingapply system organisational policiesimplement anti-virus softwareimplement ICT recovery systemimplement ICT security policiesmaintain ICT systemapply ICT system usage policiesmigrate existing dataadminister ICT systemmanage system securitymonitor system performanceuse back-up and recovery toolsimplement a firewallintegrate system componentsperform backupsimplement a virtual private networksolve ICT system problemssupport ICT system usersmanage changes in ICT systemimplement ICT risk managementexecute integration testingprovide ICT system traininginstall signal repeatersautomate cloud tasksimplement spam protectionmanage cloud data and storageacquire system componentstore digital data and systemsadjust ICT system capacityinteract with users to gather requirementsuse different communication channelsremove computer virus or malware from a computer