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technical sales representative in hardware, plumbing and heating equipment

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Description

Technical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers.

EssentialOptional

Theoretical Knowledge

characteristics of serviceshardware, plumbing and heating equipment productssales promotion techniquesproduct comprehensioncharacteristics of products

Practical Skills

keep records of customer interactionsupervise sales activitiesdemonstrate motivation for salesimplement customer follow-upensure compliance with legal requirementsapply technical communication skillsproduce sales reportsensure client orientationprospect new customersrecord customers' personal datamanage schedule of tasksimplement sales strategiesdemonstrate products' featureskeep records on salesprovide customer follow-up servicescontact customershave computer literacyguarantee customer satisfactionuse customer relationship management softwaremaintain relationship with customersanswer requests for quotationcommunicate with customersrespond to customers' inquiriesimplement marketing strategies