public housing manager

Description

Public housing managers develop strategies for the improvement of housing policy in a community, as well as providing social housing to those in need. They identify housing needs and issues, and supervise resource allocation. They also communicate with organisations involved in building public housing facilities, and social service organisations.

EssentialOptional

Theoretical Knowledge

government policy implementation social sciences government social security programmes customer service business management principles budgetary principles legal requirements in the social sector social justice public housing legislation corporate social responsibility psychology procurement legislation social security law

Practical Skills

promote social awareness assess social service users' situation review social service plan ensure information transparency apply holistic approach within social services apply socially just working principles advocate for social service users carry out social work research protect client interests perform public relations deliver social services in diverse cultural communities involve service users and carers in care planning accept own accountability monitor regulations in social services follow health and safety precautions in social care practices perform risk analysis build helping relationship with social service users plan allocation of space communicate with social service users consider economic criteria in decision making maintain relations with local representatives manage social crisis liaise with local authorities build business relationships work within communities cooperate at inter-professional level contribute to protecting individuals from harm undertake continuous professional development in social work apply organisational techniques ensure compliance with policies address problems critically comply with legislation in social services adhere to organisational guidelines apply quality standards in social services establish daily priorities apply decision making within social work demonstrate leadership in social service cases show intercultural awareness advocate for others influence policy makers on social service issues set organisational policies provide improvement strategies manage government funding communicate professionally with colleagues in other fields analyse community needs use person-centred planning manage budgets for social services programs manage fundraising activities manage stress in the work place provide safeguarding to individuals report on social development prevent social problems relate empathetically evaluate social work program's impact listen actively implement marketing strategies work in a multicultural environment in health care manage ethical issues within social services evaluate staff performance in social work promote inclusion maintain records of work with service users advise on social security benefits ensure cross-department cooperation build community relations develop social security programmes manage government policy implementation perform project management investigate social security applications manage staff manage budgets promote social change maintain relationships with government agencies respond to enquiries create solutions to problems apply change management