Description
Barista's prepare specialised types of coffee using professional equipment in a hospitality/coffee shop/bar unit.
EssentialOptional
Theoretical Knowledge
No theoretical knowledge mapped.
Practical Skills
execute opening and closing procedurestake food and beverage orders from customerseducate customers on tea varietiesprepare hot drinkscheck deliveries on receiptcomply with food safety and hygienehandle customer complaintsmaintain equipment for non-alcoholic drinkswork according to recipehandover the service areamaintain customer servicepresent decorative drink displayswork in a hospitality teamgreet guestsupsell productsmaximise sales revenueseducate customers on coffee varietiesmaintain relationship with customersset up the coffee areaprepare specialised coffeeapply foreign languages in hospitalityensure maintenance of kitchen equipment