Description
Betting managers organise and coordinate the activities of a betting shop. They oversee daily operations and facilitate communication between staff and customers. They carry out cashier duties, train staff and strive to improve the profitability of their business. They take responsibility for all betting activities and ensure that relevant betting rules and regulations are followed.
EssentialOptional
Theoretical Knowledge
Practical Skills
measure customer feedbackmanage securitiestrain employeesachieve sales targetsmanage profitabilitypromote companyfollow company standardsperform project managementmanage staffadvise on bettingschedule recreation facilitiesassist customersmaintain customer servicedisplay betting informationset organisational policiessupervise betting operationsmanage budgetsfollow betting strategiesrecruit employeesplace betsproduce statistical financial recordskeep records of work progresssupervise daily information operationsmonitor customer behaviourrecognise indicators of problem bettingmanage recreational facilitysupervise betting shop staffrepresent the organisationmanage logisticsidentify customer's needshandle customer complaintskeep task recordswork in an organised mannerorganise labourapply knowledge of human behaviour