mobile phone repair technician

Description

Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCD screens, keypads, buttons. They also advise their clients on warranty issues and recommend products based on their expertise.

EssentialOptional

Theoretical Knowledge

electronics iOS mobile operating systems BlackBerry Android (mobile operating systems)mobile device software frameworks mobile device management hardware components suppliers software components suppliers

Practical Skills

perform test run use precision tools troubleshoot apply company policies use repair manuals maintain customer service operate two-way radio systems provide customer follow-up services provide customer information related to repairs repair mobile devices maintain equipment create solutions to problems handle warranty for digital equipment maintain records of maintenance interventions disassemble mobile devices install software apply technical communication skills make independent operating decisions ensure compliance with warranty contracts manage schedule of tasks maintain professional administration sell telecommunication products administer appointments assist customers implement a firewall manage a small-to-medium business order supplies work in shifts maintain relationship with suppliers report to the team leader communicate by telephone issue sales invoices develop professional network perform services in a flexible manner implement a virtual private network negotiate supplier arrangements keep stock records drive vehicles