Description
Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation.
EssentialOptional
Theoretical Knowledge
Practical Skills
handle personal identifiable informationdevise special promotionscollect tourist informationdistribute local information materialsproduce content for tourism brochuresquote pricesprocess bookingidentify customer's needsdemonstrate intercultural competences in hospitality servicescomply with food safety and hygieneassist visitorsbuild a network of suppliers in tourismapply foreign languages in tourismmaintain customer serviceprovide tourism related informationprocess reservationsprovide directions to guestscoordinate efforts of stakeholders for destination promotioncommunicate with customersrespond to customers' inquiriesdevelop tourist information materialsmaintain customer recordsmanage conservation of natural and cultural heritageensure client orientationengage local communities in the management of natural protected areasbuild business relationshipssell souvenirsmanage visitor flows in natural protected areaswork in a hospitality teamsell ticketsuse e-tourism platformsperform services in a flexible mannerpromote virtual reality travelling experienceseducate on sustainable tourismapply social media marketingprocess paymentssupport community-based tourismintegrate content into output mediasupport local tourismorganise cultural eventsimprove customer traveling experiences with augmented reality