Description
ICT consultants provide advice on how to optimise the use of existing tools and systems, make recommendations for the development and implementation of a business project or technological solution and contribute to project definitions. They raise awareness on information technology innovations and their potential value to a business. They also participate in the assessment and choice of ICT solutions.
EssentialOptional
Theoretical Knowledge
ICT system integrationvisual presentation techniqueslegal requirements of ICT productsICT sales methodologieshardware componentssystems development life-cycleemergent technologiesICT project management methodologiesgame theorylean project managementsoftware components librariesICT process quality modelsProcess-based managementAgile project managementcopyright legislation
Practical Skills
optimise choice of ICT solutionmanage ICT projectidentify technological needskeep up with the latest information systems solutionscreate project specificationsverify formal ICT specificationsmanage contractsanalyse software specificationsmanage standard enterprise resource planning systemidentify customer requirementsmonitor system performanceprovide ICT consulting adviceprovide user documentationanalyse ICT systemsolve ICT system problemsmanage changes in ICT systemdefine technical requirementskeep task recordsuse e-servicesinteract with users to gather requirementsmaintain relationship with customersidentify ICT user needsmanage ICT change request process