gambling manager

Description

Gambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manage and train staff and strive to improve the profitability of their business. They take responsibility for all gambling activities and ensure that relevant gambling rules and regulations are followed.

EssentialOptional

Theoretical Knowledge

corporate social responsibility recreation activities online gambling

Practical Skills

identify indicators of problem gambling measure customer feedback train employees manage supplies follow ethical code of conduct of gambling supervise game operations prevent money laundering in gambling follow company standards liaise with local authorities perform project management manage staff advise on betting assist customers maintain customer service supervise the work of staff on different shifts establish daily priorities display betting information set organisational policies manage budgets follow betting strategies analyse gambling data recruit employees supervise daily information operations monitor customer behaviour represent the organisation manage logistics identify customer's needs promote recreation activities monitor casino finances handle customer complaints manage online gambling develop recreation programmes schedule recreation facilities apply gaming psychology keep task records handle game complaints work in an organised manner organise labour apply knowledge of human behaviour place bets manage recreational facility handle incidents