Description
ICT quality assurance managers establish and operate an ICT quality approach through quality management systems, in compliance with internal and external standards and the organisation's culture. They ensure that the management controls are correctly implemented to safeguard asset, data integrity and operations. They focus on the achievement of quality goals, including the maintenance of the external certification according to quality standards and monitor statistics to forecast quality outcomes.
EssentialOptional
Theoretical Knowledge
quality standardslevels of software testinginternal risk management policysoftware anomaliesICT process quality modelsICT quality policyquality assurance methodologiesusability engineeringsystems development life-cycleICT security legislationICT project management methodologieslean project managementdatabase quality standardsProcess-based managementapplication usabilitydata quality assessmentAgile project management
Practical Skills
execute software testscomply with legal regulationsprovide software testing documentationimplement strategic planningperform quality auditsset quality assurance objectivesoversee quality controlattend to detail in preparation for auditsattend to ICT systems qualitydefine data quality criteriadevelop automated software testsdevelop information standardscoordinate technological activitiesimplement ICT security policiesidentify ICT system weaknessesidentify customer requirementstrack key performance indicatorsmanage dataprovide technical trainingdefine technology strategyuse different communication channelsapply information security policies