Description
Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.
EssentialOptional
Theoretical Knowledge
customer relationship managementcharacteristics of servicesconsumer goods industrysales strategiessales promotion techniquesproduct comprehensioncharacteristics of productsclothing and footwear productssolar productsproduction processeshousehold productselectronic and telecommunication equipmentICT software specificationscredit card paymentselectronic communicationbeverage productsmedia formatsconsumer protectione-procurementglassware productshardware industryinternational commercial transactions rulesoutdoor advertisingdairy and edible oil productsoffice equipmente-commerce systemstypes of mediatypes of aircraftadvertising techniquesmedia planningperfume and cosmetic productsmarket pricingtypes of maritime vesselschemical products
Practical Skills
keep records of customer interactiondemonstrate motivation for salescarry out sales analysisimplement customer follow-upensure compliance with legal requirementsapply technical communication skillsprospect new regional contractsproduce sales reportsensure client orientationprospect new customersidentify customer's needsrecord customers' personal dataimplement sales strategiesdemonstrate products' featuresensure compliance with purchasing and contracting regulationskeep records on salescontact customersmaintain relationship with suppliershave computer literacyguarantee customer satisfactionadvise on merchandise featuresuse customer relationship management softwareanswer requests for quotationcommunicate with customersrespond to customers' inquiriesdevelop media strategywork with advertising professionalsdevelop promotional toolsstay up to date with social mediadeliver a sales pitchmonitor after sales recordsspeak different languagesmonitor media industry research figuresanalyse consumer buying trendsprovide advertisement samplesshow diplomacyissue sales invoicesapply social media marketingprocess paymentshandle financial transactionsperform media outlets researchimplement marketing strategies