Description
Music and video shop specialised sellers sell musical records, audio tapes, compact discs, video tapes and DVDs in specialised shops.
EssentialOptional
Theoretical Knowledge
Practical Skills
provide customer guidance on product selectionplan aftersales arrangementscarry out active sellingmaintain store cleanlinessprevent shopliftingapply numeracy skillsensure compliance with legal requirementsassist customers in selecting music and video recordingsmonitor stock levelidentify customer's needscarry out order intakeexamine merchandisedemonstrate products' featuresoperate cash registerstay up-to-date with music and video releasesprocess refundsclassify audio-visual productsprovide customer follow-up servicesorganise storage facilitiesguarantee customer satisfactionissue sales invoicesorganise product displaycarry out products preparationstock shelvesuse different communication channels