Description
ICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They also consider all resources required to deliver the appropriate ICT service, and plan for short, medium, and long term business requirements.
EssentialOptional
Theoretical Knowledge
ICT infrastructureICT capacity planning strategiesinsourcing strategystatistical analysis system softwareoutsourcing strategycrowdsourcing strategyICT security standardscloud technologiesMDXsystems development life-cyclebusiness process modellingquery languagesLINQN1QLICT process quality modelsXQueryLDAPlabour legislationSPARQLresource description framework query language
Practical Skills
forecast workloadcarry out statistical forecastsimprove business processesprovide cost benefit analysis reportsapply company policiesperform resource planningperform business analysisensure adherence to organisational ICT standardsplan ICT capacityanalyse business requirementsdevelop financial statistics reportsdesign database schemecreate database diagramsexecute ICT auditscoordinate technological activitiesdesign processperform project managementadminister ICT systemprovide ICT consulting adviceplan migration to cloudprovide user documentationuse scripting programmingimplement a virtual private networkcollect customer feedback on applicationsuse different communication channelscreate solutions to problemsperform ICT troubleshootingdeploy ICT systems