craft shop manager

Description

Craft shop managers are responsible for activities and staff in specialised shops that sell equipment and supplies for craft activities such as sewing, painting or pottery making. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.

EssentialOptional

Theoretical Knowledge

employment law sales activities office administration accounting crafting accounting techniques

Practical Skills

measure customer feedback ensure client orientation study sales levels of products apply health and safety standards ensure correct goods labelling supervise merchandise displays obtain relevant licenses ensure compliance with purchasing and contracting regulations perform procurement processes oversee promotional sales prices manage staff set up pricing strategies set sales goals advise customers on crafts adhere to organisational guidelines order supplies manage budgets maintain relationship with suppliers maximise sales revenues monitor customer service negotiate buying conditions negotiate sales contracts recruit employees maintain relationship with customers manage theft prevention use different communication channels complete administration maintain professional administration study craft trends handle financial overviews of the store ensure store security perform clerical duties store products process orders from online shop craft ornamental plastering