Description
Mountain guides assist visitors, interpret natural heritage and provide information and guidance to tourists on mountain expeditions. They support visitors with activities such as hiking, climbing and skiing in addition to ensuring their safety through monitoring both weather and health conditions.
EssentialOptional
Theoretical Knowledge
Practical Skills
handle personal identifiable informationprovide first aidmanage conservation of natural and cultural heritageread mapsensure health and safety of visitorsengage local communities in the management of natural protected areasfollow ethical code of conduct in tourismmanage tourist groupswelcome tour groupsmanage visitor flows in natural protected areasmaintain customer serviceprovide tourism related informationcollect visitor feesadminister tour contract detailsselect visitor routesinform visitors at tour sitesregister visitorsanimate in the outdoorseducate on sustainable tourismuse different communication channelssupport local tourismescort visitors to places of interestassemble visitor suppliesmeasure customer feedbackmaintain incident reporting recordsdistribute local information materialsassist clients with special needsapply first responseimplement risk management for outdoorsadapt to different weather conditionshandle customer complaintsanalyse weather forecastwork with different target groupsinstruct in sportmanage outdoor resourcesapply foreign languages in tourismadvise on nature conservationadjust sporting equipmentperform clerical dutiesmanage emergency care situationsmonitor use of outdoor equipmentuse e-tourism platformsconduct educational activities