Description
Camping ground operatives perform customer care in a campsite facility and other operational work.
EssentialOptional
Theoretical Knowledge
No theoretical knowledge mapped.
Practical Skills
assist clients with special needscomply with food safety and hygieneclean camping facilitieshandle customer complaintsmaintain customer serviceprovide tourism related informationmanage campsite suppliesgreet guestsmaintain camping facilitiesassist at check-inhandle financial transactionsmaintain incident reporting recordsdeal with departures in accommodationdetect drug abusedistribute local information materialsassess cleanliness of areasprocess bookingidentify customer's needsimplement sales strategiesrun errands on behalf of customersexplain features in accommodation venueprocess reservationsdeal with arrivals in accommodationcarry out end of day accountsimplement marketing strategiesmaintain customer records