Description
Waiting list coordinators guarantee the day to day management of waiting list time. They plan when operation rooms are available and call patients in to be operated. Waiting list coordinators make sure to optimise the use of resources.
EssentialOptional
Theoretical Knowledge
Practical Skills
maintain healthcare user data confidentialityuse electronic health records management systemadminister appointmentsperform resource planningidentify patients' medical recordsanswer patients' questionsplan schedulecommunicate by telephonemonitor waiting listcommunicate in healthcarecollect statistics on medical recordsinteract with healthcare usersdevelop organisational policiesadvise on efficiency improvementsarchive healthcare users' recordsmanage administrative systemsmaintain customer serviceperform clerical dutiesempathise with the healthcare usermanage information in health care