Description
Residential home older adult care workers counsel and support elderly who have physical or mental disabilities. They monitor their progress and provide them with care in a positive living environment. They liaise with the clients' families in order to arrange their visits.
EssentialOptional
Theoretical Knowledge
Practical Skills
assess social service users' situationtolerate stressreview social service planapply holistic approach within social servicesapply socially just working principlesadvocate for social service usersassist social service users with physical disabilitiesdeliver social services in diverse cultural communitiesinvolve service users and carers in care planningaccept own accountabilityassist individuals with disabilities in community activitiessupport service users to use technological aidsfollow health and safety precautions in social care practicesbuild helping relationship with social service userspromote service users' rightscommunicate with social service usersmaintain privacy of service usersundertake risk assessment of social service usersconduct interview in social servicemanage social crisisrefer service users to community resourcessupport social service users with specific communication needssupport harmed social service userswork within communitiesprovide social counsellingcontribute to protecting individuals from harmundertake continuous professional development in social workapply organisational techniquesmeet standards of practice in social servicesapply problem solving in social servicecomply with legislation in social servicesadhere to organisational guidelinesmonitor service users' healthmaintain the trust of service usersapply quality standards in social servicesapply decision making within social workdemonstrate leadership in social service casespromote social changeevaluate older adults' ability to take care of themselvescommunicate professionally with colleagues in other fieldsassist social service users in formulating complaintsmanage stress in the work placereport on social developmentprevent social problemsrelate empatheticallylisten activelyencourage social service users to preserve their independence in their daily activitiessupport social service users in skills managementwork in a multicultural environment in health careapply person-centred caresupport social service users' positivenesssupport service users in developing skillspromote inclusionprotect vulnerable social service usersmaintain records of work with service users