Description
Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.
EssentialOptional
Theoretical Knowledge
Practical Skills
read mapscommunicate verbal instructionsconsider economic criteria in decision makinguse codes to communicate with taxi drivershandle customer complaintscontrol taxi schedulesfollow up complaint reportslog times of taxisoperate radio dispatch systems for taxisrelay messages through radio and telephone systemscommunicate by telephoneassign taxi faresmatch vehicles with routesuse different communication channelslisten activelymonitor driversdrive in urban areasprovide high-end driving serviceshave computer literacyperform services in a flexible manner