Description
Pet and pet food specialised sellers sell pets, pet foods, accessories, care products and related services in specialised shops.
EssentialOptional
Theoretical Knowledge
Practical Skills
provide customer guidance on product selectionrecommend pet food selectionplan aftersales arrangementscarry out active sellingmaintain store cleanlinessprevent shopliftingapply numeracy skillsprovide advice on pet trainingensure compliance with legal requirementsmonitor stock levelidentify customer's needscarry out order intakeregister petsexamine merchandisedemonstrate products' featuresoperate cash registerprocess refundsprovide customer follow-up servicesorganise storage facilitiessell pet accessoriesguarantee customer satisfactionissue sales invoicesorganise product displaycarry out products preparationadvise customers on appropriate pet carecare for living pets in the storestock shelvesadvise on care products for petsuse different communication channelsexplain use of equipment for pets