Description
Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. They report to managers within the same department or to general managers in companies, depending on their size.
EssentialOptional
Theoretical Knowledge
Practical Skills
manage office facility systemsuse office systemsmanage needs for stationery itemsgive instructions to staffmanage administrative systemsmanage staffperform clerical dutiescreate a work atmosphere of continuous improvementwrite work-related reportsmanage office appliance requirementsuse different communication channelsanalyse staff capacityidentify process improvementsimplement corporate governancerevise drafts made by managersdevelop classification systemsprepare financial statementstrain employeesassess employees' capability levelsmaintain contract administrationmanage budgetsuse customer relationship management softwareplan shifts of employeesrecruit employeesmanage accountscommunicate with customers