social services manager

Description

Social services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are responsible for the implementation of legislation and policies relating to, for example, decisions about vulnerable people. They promote social work and social care values and ethics, equality and diversity, and relevant codes guiding practice. They are responsible for liaising with other professionals in criminal justice, education and health. They can be responsible for contributing to local and national policy development.

EssentialOptional

Theoretical Knowledge

social sciences strategies for handling cases of elder abuse customer service legal requirements in the social sector adolescent psychological development government policy implementation disability care impact of social contexts on health financial management government social security programmes health care system older adults' needs budgetary principles social security law organisational policies personnel management child protection pedagogy public housing legislation

Practical Skills

promote social awareness assess social service users' situation review social service plan apply holistic approach within social services apply socially just working principles advocate for social service users carry out social work research manage a social work unit perform public relations deliver social services in diverse cultural communities involve service users and carers in care planning accept own accountability monitor regulations in social services follow health and safety precautions in social care practices build helping relationship with social service users communicate with social service users consider economic criteria in decision making manage social crisis build business relationships manage staff work within communities plan social service process cooperate at inter-professional level contribute to protecting individuals from harm comply with legislation in social services adhere to organisational guidelines apply quality standards in social services apply decision making within social work demonstrate leadership in social service cases show intercultural awareness advocate for others influence policy makers on social service issues set organisational policies promote social change manage government funding communicate professionally with colleagues in other fields analyse community needs use person-centred planning manage budgets for social services programs manage fundraising activities manage stress in the work place provide safeguarding to individuals report on social development prevent social problems relate empathetically listen actively implement marketing strategies manage ethical issues within social services evaluate staff performance in social work promote inclusion maintain records of work with service users supervise children maintain relations with children's parents protect client interests train employees advise on social security benefits support children's wellbeing manage health and safety standards manage health and safety build community relations develop social security programmes manage government policy implementation implement care programmes for children maintain relations with local representatives conduct interview in social service handle children's problems organise facility activities manage administrative systems liaise with local authorities apply organisational techniques ensure compliance with policies meet standards of practice in social services assess the development of youth present reports manage budgets provide improvement strategies apply strategic thinking apply conflict management promote the safeguarding of young people coordinate care develop professional network oversee quality control manage emergency procedures plan shifts of employees maintain relationships with government agencies respond to enquiries tend to elderly people communicate with youth communicate about youth's well-being contribute to the safeguarding of children organise operations of residential care services support social service users in skills management communicate with others who are significant to service users apply person-centred care ensure public safety and security