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tourist information centre manager

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Description

Tourist information centre managers are in charge of managing employees and activities of a centre which provides information and advice to travellers and visitors about local attractions, events, travelling and accommodation.

EssentialOptional

Theoretical Knowledge

local area tourism industry geographical areas relevant to tourism tourism market ecotourism self-service technologies in tourism virtual reality

Practical Skills

handle personal identifiable information distribute local information materials design materials for multimedia campaigns analyse data about clients keep up to date on local events comply with food safety and hygiene build business relationships manage staff build a network of suppliers in tourism develop strategies for accessibility apply foreign languages in tourism maintain customer service handle touristic quantitative data provide tourism related information assess an area as a tourism destination present reports manage budgets design press kit for media manage medium term objectives oversee the design of touristic publications have computer literacy oversee the printing of touristic publications recruit employees ensure infrastructure accessibility respond to customers' inquiries create solutions to problems develop tourist information materials develop financial statistics reports maintain customer records manage conservation of natural and cultural heritage read maps manage website assist clients with special needs prepare travel packages train employees perform market research engage local communities in the management of natural protected areas manage visitor flows in natural protected areas coordinate operational activities use e-tourism platforms plan shifts of employees promote virtual reality travelling experiences educate on sustainable tourism support community-based tourism support local tourism improve customer traveling experiences with augmented reality