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waiter/waitress

View on ESCO Portal

Description

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.

EssentialOptional

Theoretical Knowledge

alcoholic beverage productsdietary regimesfood and beverages on the menusparkling wineslaws regulating serving alcoholic drinkslocal area tourism industry

Practical Skills

measure customer feedbackadvise guests on menus for special eventstake food and beverage orders from customersassist clients with special needspresent menusidentify customer's needsprepare hot drinksprepare alcoholic beveragescomply with food safety and hygienearrange tablesserve winesprepare the restaurant for serviceassist customersmaintain customer serviceserve food in table serviceassist VIP guestswork in a hospitality teamwelcome restaurant guestsserve beveragescheck dining room cleanlinessattend to detail regarding food and beveragessupervise food qualitymaintain personal hygiene standardsclean surfacesmaintain relationship with customersprocess paymentsuse food cutting toolsmaintain incident reporting recordsdetect drug abuseeducate customers on tea varietiesrecommend winesdecant winesprepare service trolleysapply foreign languages in hospitalityprepare flambeed dishesprocess reservationseducate customers on coffee varieties

Data Source: ESCO v1.2.1 Classification · European Commission

Supported by

EUPortugal GovAmadora City

Incubated by

Amadora InovaIAPMEI

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