← Back to directory

medical administrative assistant

View on ESCO Portal

Description

Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of patients.

EssentialOptional

Theoretical Knowledge

clinical reports medical informatics administrative tasks in a medical environment types of insurance medical terminology professional documentation in health care insurance law pathology transcription methods healthcare administration

Practical Skills

maintain healthcare user data confidentiality use communication techniques type on electronic devices send samples to laboratory apply organisational techniques answer patients' questions collect healthcare user's general data manage budgets communicate by telephone use spreadsheets software manage personnel agenda work in multidisciplinary health teams fix meetings record treated patient's information record healthcare users' billing information analyse insurance needs transcribe dialogues organise travel arrangements for staff manage healthcare users' data allocate bills fill out forms order supplies communicate in foreign languages with health service providers plan schedule comply with legislation related to health care handle paperwork monitor billing procedures process medical insurance claims coordinate events manage accounts listen actively work in a multicultural environment in health care