Description
Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems, on the clients' premises. They keep records of performed services and return equipment to a repair centre if needed.
EssentialOptional
Theoretical Knowledge
Practical Skills
perform test runrepair electronic componentsset up office equipmentinstruct clients on the usage of office equipmentuse diagnostic tools for electronic repairsapply company policiesuse repair manualsmaintain customer serviceperform minor repairs to equipmentprovide customer follow-up servicesreplace defect componentsprovide customer information related to repairsmaintain equipmentperform maintenance on installed equipmentcreate solutions to problemsrepair equipment on sitemaintain records of maintenance interventionsapply technical communication skillstrain employeesmake independent operating decisionsensure compliance with warranty contractsmanage schedule of taskslift heavy weightstransport office equipmentmaintain professional administrationassemble machinesadminister appointmentsmanage a small-to-medium businessorder suppliessell office equipmentmaintain relationship with suppliersreport to the team leadercommunicate by telephoneissue sales invoicesperform services in a flexible mannerprocess paymentsnegotiate supplier arrangementskeep stock recordsdrive vehicles