office equipment repair technician

Description

Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems, on the clients' premises. They keep records of performed services and return equipment to a repair centre if needed.

EssentialOptional

Theoretical Knowledge

electronics

Practical Skills

perform test run repair electronic components set up office equipment instruct clients on the usage of office equipment use diagnostic tools for electronic repairs apply company policies use repair manuals maintain customer service perform minor repairs to equipment provide customer follow-up services replace defect components provide customer information related to repairs maintain equipment perform maintenance on installed equipment create solutions to problems repair equipment on site maintain records of maintenance interventions apply technical communication skills train employees make independent operating decisions ensure compliance with warranty contracts manage schedule of tasks lift heavy weights transport office equipment maintain professional administration assemble machines administer appointments manage a small-to-medium business order supplies sell office equipment maintain relationship with suppliers report to the team leader communicate by telephone issue sales invoices perform services in a flexible manner process payments negotiate supplier arrangements keep stock records drive vehicles