Description
Community care case workers perform assessment and care management. They organise domiciliary services to support vulnerable adults who are living with physical impairment or convalescing, aiming to improve their lives in the community and enabling them to live safely and independently at their own home.
EssentialOptional
Theoretical Knowledge
Practical Skills
assess social service users' situationtolerate stressapply anti-oppressive practicesreview social service planapply holistic approach within social servicesapply socially just working principlesadvocate for social service usersdevelop professional identity in social workdeliver social services in diverse cultural communitiesinvolve service users and carers in care planningprovide domestic careaccept own accountabilityfollow health and safety precautions in social care practicesbuild helping relationship with social service usersnegotiate with social service userspromote service users' rightscommunicate with social service usersconduct interview in social servicemanage social crisiswork within communitiesprovide social counsellingplan social service processcooperate at inter-professional levelcontribute to protecting individuals from harmapply crisis interventionorganise social work packagesundertake continuous professional development in social workapply organisational techniquesmeet standards of practice in social servicesaddress problems criticallyapply problem solving in social serviceadhere to organisational guidelinesapply quality standards in social servicesapply decision making within social workdemonstrate leadership in social service casesconsider social impact of actions on service usersmake legislation transparent for users of social servicespromote social changeempower social service usershave computer literacycommunicate professionally with colleagues in other fieldsdevelop professional networkrefer social service usersmanage stress in the work placereport on social developmentprevent social problemsrelate empatheticallylisten activelyapply case managementwork in a multicultural environment in health carenegotiate with social service stakeholdersprovide support to social services usersapply person-centred caremanage ethical issues within social servicespromote inclusionprotect vulnerable social service usersmaintain records of work with service userssupport children's wellbeingassess the development of youthsupport traumatised childrenprepare youths for adulthoodsupport the positiveness of youths