Description
Casino pit bosses support the management team and are able to manage, inspect and deal with all gaming activities. They supervise the gaming floor operation, and are accountable for influencing the spend and income per head to achieve the required margin whilst ensuring that the highest standards of efficiency, security and signature service standards are achieved in accordance with all company procedures and current legislation.
EssentialOptional
Theoretical Knowledge
Practical Skills
carry out active sellingfollow ethical code of conduct of gamblingmonitor casino financesfollow safety precautions in a gaming roommanage staffremove cheating playerssupervise casino staffsell gaming activities in casinoensure compliance with gaming lawsinspect casino floorschedule gaming tablesattract gamersmaintain gaming equipmentapply numeracy skillsapply conflict managementshow diplomacyhandle game complaintsmonitor check-out pointmonitor casino client satisfaction