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sales processor

View on ESCO Portal

Description

Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address missing information and/or additional details.

EssentialOptional

Theoretical Knowledge

characteristics of servicessales activitiescharacteristics of productselectronic communicationmultimodal transport logisticscustomer servicecompany policiessupply chain principlese-commerce systemsinternational businesschannel marketing

Practical Skills

provide informationensure client orientationidentify customer's needsprocess order forms with customer's informationwork independently in salesprovide customer follow-up servicesmeet deadlinespresent reportsuse databasesprocess datahave computer literacyissue sales invoicesperform multiple tasks at the same timeprocess paymentsuse different communication channelsuse spreadsheets softwareprovide customers with order informationmanage digital documentsspeak different languagesshow diplomacyuse e-servicesnegotiate sales contractscreate solutions to problems

Data Source: ESCO v1.2.1 Classification · European Commission

Supported by

EUPortugal GovAmadora City

Incubated by

Amadora InovaIAPMEI

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