Description
Tobacco shop managers assume responsibility for activities and staff in specialised shops.
EssentialOptional
Theoretical Knowledge
Practical Skills
measure customer feedbackensure client orientationprovide information to customers on tobacco productsstudy sales levels of productsapply health and safety standardsensure correct goods labellingsupervise merchandise displaysobtain relevant licensesensure compliance with purchasing and contracting regulationsperform procurement processesoversee promotional sales pricesmanage staffset up pricing strategiesset sales goalsadhere to organisational guidelinesenforce regulations of selling tobacco to minorsacquire license for selling tobacco productsorder suppliesmanage budgetsmaintain relationship with suppliersmaximise sales revenuesmonitor customer servicenegotiate buying conditionsnegotiate sales contractsrecruit employeesmaintain relationship with customersmanage theft preventionuse different communication channelshandle sensitive productsdetermine shreds sizes percentage in cigarettes