administrative assistant

Description

Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.

EssentialOptional

Theoretical Knowledge

company policies business communication transcription methods accounting techniques

Practical Skills

disseminate general corporate information use office systems manage digital documents file documents ensure proper document management use microsoft office perform office routine activities organise business documents disseminate messages to people fill out forms keep task records draft corporate emails plan schedule organise facilities for office personnel perform business research maintain statutory books disseminate internal communications use spreadsheets software handle mail fix meetings handle petty cash maintain internal communication systems speak different languages organise travel arrangements for staff process commissioned instructions respect data protection principles prepare presentation material maintain inventory of office supplies create import-export commercial documentation provide customer follow-up services deliver correspondence use personal organization software liaise with managers issue sales invoices monitor staff absences coordinate events manage personnel agenda