Description
Tobacco specialised sellers sell tobacco products in specialised shops.
EssentialOptional
Theoretical Knowledge
Practical Skills
provide customer guidance on product selectionplan aftersales arrangementscarry out active sellingmaintain store cleanlinessprevent shopliftingapply numeracy skillsensure compliance with legal requirementsprovide information to customers on tobacco productsmonitor stock levelidentify customer's needscarry out order intakeexamine merchandisedemonstrate products' featuresoperate cash registerprocess refundsprovide customer follow-up servicesenforce regulations of selling tobacco to minorsorganise storage facilitiesguarantee customer satisfactionissue sales invoicesorganise product displaycarry out products preparationstock shelvesuse different communication channelshandle sensitive productsadvise customers on electronic cigarettesdetermine shreds sizes percentage in cigarettescompute average weight of cigarettesassess nicotine levels in tobacco leaves