loss adjuster

Description

Loss adjusters treat and evaluate insurance claims by investigating the cases and determining liability and damage, in accordance with the policies of the insurance company. They interview the claimant and witnesses and write reports for the insurer where appropriate recommendations for the settlement are made. Loss adjusters' tasks include making payments to the insured following his claim, consulting damage experts and providing information via telephone to the clients.

EssentialOptional

Theoretical Knowledge

types of insurance insurance law actuarial science claims procedures principles of insurance fraud detection

Practical Skills

propose settlements negotiate settlements manage claims process check for damaged items interview insurance claimants assess coverage possibilities handle incoming insurance claims manage claim files review insurance process compile appraisal reports estimate damage document evidence analyse claim files initiate claim file present evidence organise a damage assessment classify insurance claims analyse financial risk investigate occupational injuries provide information on properties advise on insurance policies ensure cross-department cooperation prepare financial auditing reports conduct financial audits obtain financial information collect property financial information listen to the stories of the disputants determine cause of damage create cooperation modalities manage contract disputes assess customer credibility create a financial plan identify damage to buildings