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hospitality entertainment manager

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Description

Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment.

EssentialOptional

Theoretical Knowledge

recreation activities ecotourism augmented reality virtual reality

Practical Skills

train employees manage health and safety standards comply with food safety and hygiene implement sales strategies handle customer complaints manage staff provide tourism related information promote the use of sustainable transport present reports develop entertainment programmes plan multi-agenda event negotiate price evaluate entertainment programme coordinate events plan events create solutions to problems implement marketing strategies maintain incident reporting records manage conservation of natural and cultural heritage assist clients with special needs ensure cross-department cooperation demonstrate intercultural competences in hospitality services obtain sponsorship engage local communities in the management of natural protected areas manage inspections of equipment build business relationships ensure safety in hospitality establishment create annual marketing budget maintain customer service manage budgets greet guests use e-tourism platforms plan shifts of employees promote virtual reality travelling experiences recruit employees educate on sustainable tourism supervise entertainment activities for guests support community-based tourism support local tourism improve customer traveling experiences with augmented reality