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jewellery and watches shop manager

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Description

Jewellery and watches shop managers assume responsibility for activities and staff in specialised shops.

EssentialOptional

Theoretical Knowledge

characteristics of diamonds employment law jewellery product categories sales activities characteristics of precious metals types of watches

Practical Skills

measure customer feedback ensure client orientation study sales levels of products apply health and safety standards calculate value of gems ensure correct goods labelling supervise merchandise displays obtain relevant licenses ensure compliance with purchasing and contracting regulations perform procurement processes oversee promotional sales prices read hallmarks manage staff set up pricing strategies set sales goals adhere to organisational guidelines order supplies manage budgets maintain relationship with suppliers maximise sales revenues monitor customer service negotiate buying conditions advise customers on jewellery and watches negotiate sales contracts managing a business with great care recruit employees maintain relationship with customers manage theft prevention use different communication channels handle sensitive products estimate value of used jewellery and watches handle jewellery and watches insurance claims estimate cost of jewellery and watches' maintenance ensure conformance to jewel design specifications conduct jewellery market research