Description
Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs.
EssentialOptional
Theoretical Knowledge
Practical Skills
handle personal identifiable informationassist clients with special needsquote pricesprocess bookingkeep up to date on local eventsmaintain customer serviceuse global distribution systemprovide tourism related informationinform customers of activity changessell ticketsupsell productshave computer literacycommunicate with customersprocess paymentsrespond to customers' inquiriesassist customers with self-service ticketing machinesspeak different languagescomply with food safety and hygieneapply foreign languages in tourismmaintain customer recordsstay up-to-date with current events