Description

Hospital social workers provide counselling to patients and their families helping them to better cope with the illness, the emotions surrounding diagnosis, and with social and financial problems. They work in cooperation with doctors, nurses and other health professionals sensitising them on the emotional aspects of a patient. They act as link between patients and medical staff. Hospital social workers also support the patients and their families with the discharge from the hospital.

EssentialOptional

Theoretical Knowledge

Practical Skills

work in multidisciplinary health teamsassess social service users' situationtolerate stressapply anti-oppressive practicesreview social service planapply holistic approach within social servicesapply socially just working principlesadvocate for social service usersdevelop professional identity in social workdeliver social services in diverse cultural communitiesinvolve service users and carers in care planningaccept own accountabilityfollow health and safety precautions in social care practicesbuild helping relationship with social service usersnegotiate with social service userspromote service users' rightscommunicate with social service usersconduct interview in social servicemanage social crisiswork within communitiesprovide social counsellingplan social service processcooperate at inter-professional levelcontribute to protecting individuals from harmapply crisis interventionorganise social work packagesundertake continuous professional development in social workapply organisational techniquesmeet standards of practice in social servicesaddress problems criticallyapply problem solving in social servicearrange in-home services for patientsadhere to organisational guidelinesapply quality standards in social servicesapply decision making within social workdemonstrate leadership in social service casesconsider social impact of actions on service usersmake legislation transparent for users of social servicespromote social changeempower social service usershave computer literacycommunicate professionally with colleagues in other fieldsdevelop professional networkcomply with legislation related to health caredevelop a collaborative therapeutic relationshiprefer social service usersmanage stress in the work placeadvocate for healthcare users' needsreport on social developmentprevent social problemsrelate empatheticallylisten activelyapply case managementwork in a multicultural environment in health carenegotiate with social service stakeholdersprovide support to social services usersapply person-centred caremanage ethical issues within social servicespromote inclusionprotect vulnerable social service usersmaintain records of work with service userssupport children's wellbeingassess the development of youthsupport traumatised childrenpromote the safeguarding of young peopleevaluate older adults' ability to take care of themselvessupport social service users at the end of lifeprepare youths for adulthoodsupport the positiveness of youths