Description
Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems. They focus on personalised cases and monitor the recovery process of their clients, providing also therapy, crisis intervention, client advocacy and education.
EssentialOptional
Theoretical Knowledge
Practical Skills
assess social service users' situationtolerate stressreview social service planapply holistic approach within social servicesapply socially just working principlesadvocate for social service usersassist social service users with physical disabilitiesdeliver social services in diverse cultural communitiesinvolve service users and carers in care planningaccept own accountabilityassist individuals with disabilities in community activitiessupport service users to use technological aidsfollow health and safety precautions in social care practicesbuild helping relationship with social service userspromote service users' rightscommunicate with social service usersmaintain privacy of service usersundertake risk assessment of social service usersconduct interview in social servicemanage social crisisrefer service users to community resourcessupport social service users with specific communication needssupport harmed social service userswork within communitiesprovide social counsellingcontribute to protecting individuals from harmundertake continuous professional development in social workapply organisational techniquesmeet standards of practice in social servicesassess the development of youthapply problem solving in social servicecomply with legislation in social servicesadhere to organisational guidelinesmonitor service users' healthmaintain the trust of service usersapply quality standards in social servicesapply decision making within social workdemonstrate leadership in social service casespromote social changepromote the safeguarding of young peoplediagnose psychiatric symptomscommunicate professionally with colleagues in other fieldsassist social service users in formulating complaintsmanage stress in the work placereport on social developmentprevent social problemsrelate empatheticallylisten activelyencourage social service users to preserve their independence in their daily activitiessupport social service users in skills managementwork in a multicultural environment in health careprepare youths for adulthoodsupport the positiveness of youthsapply person-centred caresupport social service users' positivenesssupport service users in developing skillspromote inclusionprotect vulnerable social service usersmaintain records of work with service usersconduct forensic evaluationscarry out psychiatric assessment of child