Description
Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
EssentialOptional
Theoretical Knowledge
No theoretical knowledge mapped.
Practical Skills
assist clients with special needscomply with food safety and hygienemaintain customer servicehandle guest luggagehandle delivered packagesgreet guestspark guest's vehicleprovide door securitytake room service ordersdetect drug abusehandle chemical cleaning agentsimplement sales strategieshandle customer complaintsclean public areasprovide tourism related informationrun errands on behalf of customersexplain features in accommodation venueassist at check-inimplement marketing strategies