Description
Second-hand shop managers assume responsibility for activities and staff in specialised shops.
EssentialOptional
Theoretical Knowledge
Practical Skills
measure customer feedbackensure client orientationstudy sales levels of productsapply health and safety standardsensure correct goods labellingsupervise merchandise displaysobtain relevant licensesmanage volunteersensure compliance with purchasing and contracting regulationsperform procurement processesoversee promotional sales pricesmanage staffset up pricing strategiesdetermine marketability of second-hand goodsset sales goalsadhere to organisational guidelinesmanage donated goods in second-hand shoporder suppliesmanage budgetsmaintain relationship with suppliersmaximise sales revenuesmonitor customer servicenegotiate buying conditionsnegotiate sales contractsrecruit employeesmaintain relationship with customersmanage theft preventionuse different communication channelsevaluate employees