Description

Employment support workers provide assistance to people with difficulties to find a job and long-term unemployed people. They provide guidance in the creation CVs, searching for job openings, contacting employers, and the preparation for job interviews.

EssentialOptional

Theoretical Knowledge

Practical Skills

assess social service users' situationtolerate stressapply anti-oppressive practicesreview social service planapply holistic approach within social servicesapply socially just working principlesadvocate for social service usersdevelop professional identity in social workdeliver social services in diverse cultural communitiesinvolve service users and carers in care planningaccept own accountabilityadvise on training coursessupport social service users to manage their financial affairsfollow health and safety precautions in social care practicesbuild helping relationship with social service usersnegotiate with social service userspromote service users' rightscommunicate with social service usersconduct interview in social servicemanage social crisiswork within communitiesprovide social counsellingplan social service processcooperate at inter-professional levelcontribute to protecting individuals from harmapply crisis interventionorganise social work packagesundertake continuous professional development in social workapply organisational techniquesmeet standards of practice in social servicesaddress problems criticallyapply problem solving in social serviceadhere to organisational guidelinesapply quality standards in social servicesapply decision making within social workdemonstrate leadership in social service casesconsider social impact of actions on service usersmake legislation transparent for users of social servicespromote social changeempower social service usershave computer literacycommunicate professionally with colleagues in other fieldsdevelop professional networkrefer social service usersmanage stress in the work placereport on social developmentprevent social problemsrelate empatheticallylisten activelyapply case managementwork in a multicultural environment in health carenegotiate with social service stakeholdersprovide support to social services usersapply person-centred caremanage ethical issues within social servicesidentify skills gapspromote inclusionprotect vulnerable social service usersmaintain records of work with service users