Description
Sales assistants represent the direct contact with clients. They provide general advice to customers.
EssentialOptional
Theoretical Knowledge
Practical Skills
provide customer guidance on product selectionplan aftersales arrangementsfollow up orders for customerscarry out active sellingprevent shopliftingensure compliance with legal requirementsensure client orientationmonitor stock levelidentify customer's needscarry out order intakeexamine merchandisedemonstrate products' featuresoperate cash registerOrder productsprocess refundsprovide customer follow-up servicesprepare sales checksmaintain relationship with suppliersguarantee customer satisfactionorganise product displaystock shelvesmaintain relationship with customersensure stock storage safetymaintain store cleanlinessarrange ordering of products for customerskeep records of merchandise deliverysupervise merchandise displaysensure store securitypackage purchases in bagscarry out cross merchandisingorder suppliesorganise storage facilitiesissue sales invoicesperform multiple tasks at the same timelisten activelycarry out specialised packing for customers