Description
Passenger fare controllers collect tickets, fares, and passes from passengers. They answer questions from passengers concerning transport rules, station, and timetable information.
EssentialOptional
Theoretical Knowledge
Practical Skills
check passenger ticketshandle personal identifiable informationprovide first aidcheck tickets throughout carriagescommunicate clearly with passengershandle petty cashanswer questions about the train transport serviceprovide information to passengershelp to control passenger behaviour during emergency situationslift heavy weightsadhere to transportation work scheduleapply tramway regulationsassist passengersperform services in a flexible mannerassist disable passengersact reliablyassist passengers in emergency situationscollect farescommunicate with customerslisten activelyoperate electronic payment terminalsfacilitate safe disembarkation of passengersbe friendly to passengersconsider ergonomic aspects of urban transportationspeak different languagessupervise movement of passengerscommunicate reports provided by passengersengage with rail stakeholdersanalyse reports provided by passengersmanage emergency situations on board