Description
Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied.
EssentialOptional
Theoretical Knowledge
Practical Skills
handle veterinary emergencieshandle customer complaintsmonitor guest accessdeal with aggressive behaviourassist guest departureassist customersmaintain customer serviceassist VIP guestsgreet guestsmaintain relationship with customersenforce regulations of selling alcoholic beverages to minorsadvise guests on menus for special eventsdevise special promotionstake food and beverage orders from customersprepare mixed beveragesprepare alcoholic beveragesarrange tablestend to guests with special needscheck tickets at venue entryserve beveragescontrol crowdprocess reservationsassist at check-inclean surfacesaccommodate special seatinghandle cash flow