Description
Restaurant hosts/hostesses welcome customers to a hospitality service unit and provide initial services.
EssentialOptional
Theoretical Knowledge
No theoretical knowledge mapped.
Practical Skills
present menusseat customers according to the waiting listcomply with food safety and hygienehandle customer complaintsarrange tablesassist guest departureassist customersmaintain customer serviceassist VIP guestswelcome restaurant guestscheck dining room cleanlinessprocess reservationsaccommodate special seatingadvise guests on menus for special eventsdevise special promotionstake food and beverage orders from customersassist clients with special needswork in a hospitality teamclean surfacesmaintain relationship with customers