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specialised seller

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Description

Specialised sellers sell goods in specialised shops.

EssentialOptional

Theoretical Knowledge

characteristics of services merchandising techniques product comprehension e-commerce systems characteristics of products sales argumentation office software advertising techniques

Practical Skills

provide customer guidance on product selection plan aftersales arrangements carry out active selling maintain store cleanliness prevent shoplifting apply numeracy skills ensure compliance with legal requirements monitor stock level identify customer's needs carry out order intake examine merchandise demonstrate products' features operate cash register assist customers process refunds maintain customer service provide customer follow-up services organise storage facilities guarantee customer satisfaction issue sales invoices organise product display carry out products preparation stock shelves communicate with customers use different communication channels sell software personal training sell textiles fabrics assist customers in trying out sporting goods sell software products arrange ordering of products for customers advise customers on bread advise on sporting equipment advise customers on delicatessen selection quote prices assist customers in selecting music and video recordings spot valuable items perform market research advise customers on books selection advise customers on types of flowers sell ammunition sell orthopedic goods sell furniture sell weapons sell hardware sell academic books sell toys and games sell audiovisual equipment sell telecommunication products advise on medical products sell lubricant cooling products for vehicles sell service contracts for electrical household appliances sell clothing items to customers sell optical products advise customers on clothing accessories sell flowers sell tickets sell pet accessories execute after sales activities upsell products have computer literacy advise customers on audiovisual equipment sell second-hand merchandise advise customers on jewellery and watches negotiate sales contracts advise customers on audiology products advise customers on type of computer equipment sell building materials sell software maintenance contracts sell confectionery products sell footwear and leather goods advise on care products for pets process payments sell household goods respond to customers' inquiries sell books advise customers on electronic cigarettes advise customers on motor vehicles maintain customer records sell floor and wall coverings